Mr Kool Radiator & Tire Services

Jose Jimenez 7 months ago

Horrible service and scammed us with a bad tire. The guy was lazy and wanted us to move the car closer to the shade made us waste like 5 minutes to adjust the car just because he didn’t want to be in shade. That was not the problem but they purposely gave us a bad tire. We went to another tire shop and that’s where they told us that they gave us a bad dented tire and that it was bad service in their end. I wouldn’t recommend this to anyone, truly.

Adiel Antonio Rey Cabrera 9 months ago

I asked for a tire rotation service for a FWD car. The guy did it in the wrong way, just passing the rear tires to the front in the same side. (He didn't criss-cross the front wheels). When I asked why he didn't criss-cross the front tires, he answered me with a lot of confidence, "that is contraindicated, because the direction of rotation of the wheel would be reversed". Of course, if you didn't do what is supposed to be done, (take of the tires from the wheels and turn them) the tires will be in the wrong spinning direction. That's why you pay for tire rotation and balancing. He didn't it wrong and charged me for balancing that he probably didn't do it. Here, never again.

Brian Heredia a year ago

This place is ran by different techs on different days and they charge pricing based on their mood during the time you arrive. Was quoted one thing the day prior and the tech running the shop pulled the classic bait and switch. Mr. Penenori should have a formal process regardless of who’s running the shop.

Claudia R Fernandez a year ago

The guys at Mr. Kool are the real deal! No matter what time it is, what day, or even what the weather looks like, they always put in the effort and get the job done with a great attitude. Unlike other places where you feel like you’re an inconvenience, these guys actually take pride in their work. Last time I got service somewhere else, the guy was nice but still made a point to mention he was about to go home—definitely not the kind of energy you want when you’re trusting someone with your car. But at Mr. Kool, I’ve never once felt rushed or like I was a burden. Just solid, reliable service every single time-I’ve been coming here since I was 18 years old and I am now 30 and nothing changed. Highly recommend them!

Maria Perez 3 years ago

This has been my go to tire place for many years. The many times I’ve been here, the customer service has remained professional. The last time I came, they had already closed but were courteous enough to open up and help me with a nail in my tire. They worked as a team, they also have the best prices. I am sitting here writing this review as they fix another one of my tires. Thank you Mr. Kool and team!